Policy

Reservations can be made by paying 100% of the rent for the 1st day and 50% for subsequent days. In case the guest wishes to deposit entire amount in advance, it shall be accepted. 10% Luxury tax applicable extra on room rent. Reservations can also be made through net banking.

Check in / out time – 12 noon. In case the reservation is for dates beyond March 31 next, revised tariff will be applicable.

Pets are not allowed in our cottage. If guest bring their pets during check in cottage or room will not open for the guest and full amount will be charged for the confirm booking days. So guest are advised before to confirm booking read carefully.

Cancellation/ Refund :

Intimation/ request for cancellation is to be addressed to the concerned person or agency or reservation office where the reservation was obtained along with original reservation vouchers or original email correspondence .

In case request for cancellation of reservation is received before 15 clear days or more in advance before the scheduled date of check in, 80% of the advance will be refunded. If the request for cancellation of reservation is received between 10 to 9 days, 50% of advance taken will be refunded. No refund will be given, if the cancellation intimation is received less than 7 days before the date of arrival.

In case of request for partial cancellation i.e. reduction of number of rooms or period of stay is received from the guests before 15 clear days or more or less no refundable will be given.

In case of premature departure, 100% of payment will be taken. Any disputes can be settled in Manali Jurisdictions.

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